Palace Hotel Tallinn, a member of Radisson Individuals

We were staying 3 nights at the Palace Hotel in Tallinn and enjoyed every bit of it. The hotel is easily reached from the airport by bus number 2, we just had to cross the road and the hotel was right there. Check in was super fast, staff is very friendly and helpful in every department (reception, breakfast, bar) We had our room on the 7th floor with roof windows. It had the perfect size for us, bathroom was super big. All very clean. Location is just perfect, being on the edge of the city center, walking distance to the main attractions. One of our high lights was the breakfast - insanely huge choice of different produce and all very delicious with nice presentation. Another highlight to mention was the SPA area. We had a good swim and warm up after a cold day outside :). Over all we are very happy to have chosen the Palace Hotel. Thanks for making our stay unforgettable.

A lovely 'family-feel' hotel with a great spacious room and nice buffet breakfast. A great location too, right opposite Freedom Square and close to the Old Town. However, what makes this hotel truly stand out is the exceptional level of customer service. Early in the visit, my wife had an accident and this necessitated staying additional nights due to her immobility. Throughout our stay, the staff were incredibly supportive. Everyone was so helpful and kind. Ellina was very efficient at checking us in and then after the accident, she was very supportive in a practical way. However, I must mention, in particular, the support of Alonja and Andrei. Their level of professionalism, kindness and support was unbelievable - they really did go 'above and beyond'. We will always be extremely grateful. For us, this is the number one hotel in Tallinn. If you are looking where to stay in Tallinn, you will not regret booking here - truly outstanding.

My wife and I had a great stay here, the room was spacious and clean, and the bed was big and comfortable, and there is a lot of natural light. It is really close to the centre of Tallin, maybe a 5min walk, and the breakfast was a buffet with a lot of choice. There are spa type facilities on the bottom floor with a small pool, a jacuzzi and sauna, it is included in the price of the hotel and we used it one afternoon, nice and relaxing. The bus connection to the airport is really close (a 1min walk). Overall it was a really nice stay, with kind staff and at a great location. If I go back to Tallin one day, I will be staying here again.

Location (walkable to anywhere you need to go). Very attentive and friendly staff. Comfy clean rooms

For me, the most important positive factors were: (1) the friendliness of personnel (2) facilities to relax (spa) (3) seamless service like no lines to breakfast or reception. In all these dimensions Palace Hotel Tallinn exceeded my expectations.